The employee knows exactly what they need in terms of tools, procedures, parts, PPE, etc. in order to make the job more successful. This is aligned to the top as this supports a reliability centered maintenance (RCM) culture that improves up time and lower costs.
It seems like my wife knows how to ‘push my buttons’ better than anyone else. Once I -FLARE- and my wife get’s this semi-smile on her face and thinks to herself “THERE SHE BLOWS” it is at this point that Anger seems like a primary emotion.
“You have had a lot of experience delivering operational and financial results for some major mining operations. What are some of the key elements in delivering a Sustaining Performance Culture?
Successful organizations with productive employees and happy customers have robust work processes that are supported by disciplined behaviors that result in reliable and available equipment.
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The Solution: Building a Culture Based on Performance